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Reinvent how health care works   Join our Pioneer team of Health Security Service Experts with the BIGGEST health insurance company in the U.S. Be a Healthcare Sales & Service Experts- Cebu City 59 (CEBU) Responsibilities:   Manage communications with Health Insurance Providers (physicians, clinical and administrative staff, hospitals, etc.) calling to obtain information for or about any individual who has insurance coverage through a particular health plan.   MOST FREQUENT CALL TYPES Eligibility – calls that includes inquiry if an individual has coverage for a particular healthcare service Insurance Claim Update – call inquiry to check status of an individuals Health Insurance claim that a healthcare provider turns in to the insurance company for payment   Requirements: Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master's Degree, any field. Relevant experience with a Healthcare program or Healthcare related work is an advantage Sales experience is also an advantage Required language(s): English Fresh graduates/Entry level applicants are encouraged to apply. 500 Full-Time positions available. Here are ways to apply for this position: 1. VISIT our website at www.convergys.com/careers 2. CALL us at 411-9401 3. APPLY PERSONALLY at our Recruitment Center located at: Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar avenue,corner A. Abad Street, Asiatown IT Park, Lahug, Cebu City from Mondays through Fridays, 9:00AM to 5:00PM

Be part of the BIGGEST private multinational BPO company
in the country and  join the growing PREMIER team of
Sales & Customer Care Experts

Be a Financial Sales Representative- Cebu 51

(Cebu)

Responsibilities:

A FINANCIAL SALES REPRESENTATIVE handles inbound English Customer Service calls from U.S. 

card members with high quality and cost effective solutions. Customer Service calls will include, 

but are not limited to:

Account status

Card product information

Disputes

Cash advances/checks

Balance transfers

Payments

Rates/fees

General account maintenance

Lost/stolen/fraud closures

Selling

Requirements:

We are looking for candidates with:

A College Degree of any course

Work experience related to sales or credit cards

Above average communication skills in English

Basic computer operations knowledge

Persuasiveness and a willingness to sell

An ability to deliver information at customer's knowledge level in an understandable manner

An ability to handle irate customer situations effectively and empathize with them with a 

courteous voice tone

An ability to apply a logical problem solving approach to resolving customer problems and inquiries

Strong interpersonal skills and ability to think independently and follow through effectively

Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, 

working on holidays, working on weekends and rendering overtime.

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in CEBU CITY.

Here are ways to apply for this position:


1. VISIT our website at www.convergys.com/careers
2. CALL us at 411-9401
3. APPLY PERSONALLY at our Recruitment Center located at:
Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar avenue,corner A. Abad Street, Asiatown IT Park, Lahug, Cebu City from Mondays through Fridays, 9:00AM to 5:00PM