URGENT HIRING! Customer Service Specialists
No experience required
Convergys
Asiatown IT Park, Lahug, , Cebu City, Cebu
Details
Company Profile:
Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a "high-tech, human-touch" approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.
Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.
Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has eight contact center facilities in the Philippines – six located throughout Metro Manila, two in Cebu City, and our ninth centre, in Bacolod City. We employed approximately 12,000 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business. For more information about us, visit our global website at www.convergys.com.
For more information about our company, visit our website:
http://www.convergys.com/careers
To know more about our latest recruitment events in your area , add us up in Facebook, Twitter and Multiply >>> Convergys Philippines
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A CUSTOMER SERVICE SPECIALISTS handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.
We are looking for candidates with:
- At least completed 2 years of college preferably a Computer related course
- Above average communication skills in English
-Basic computer operations knowledge
- An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
- An ability to deliver information at customer's knowledge level in an understandable manner
- An ability to apply a logical problem solving approach to resolving customer problems and inquiries
- Strong interpersonal skills and ability to think independently and follow through effectively
- Strong customer service orientation.
*** Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
*** Applicants should be Filipino citizens or hold relevant residence status.
*** Applicants must be willing to work in CEBU CITY.
FRESH GRADUATES ARE WELCOME TO APPLY.
Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a "high-tech, human-touch" approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.
Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.
Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has eight contact center facilities in the Philippines – six located throughout Metro Manila, two in Cebu City, and our ninth centre, in Bacolod City. We employed approximately 12,000 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business. For more information about us, visit our global website at www.convergys.com.
For more information about our company, visit our website:
http://www.conv
To know more about our latest recruitment events in your area , add us up in Facebook, Twitter and Multiply >>> Convergys Philippines
___________________________________________________________________
A CUSTOMER SERVICE SPECIALISTS handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.
We are looking for candidates with:
- At least completed 2 years of college preferably a Computer related course
- Above average communication skills in English
-Basic computer operations knowledge
- An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
- An ability to deliver information at customer's knowledge level in an understandable manner
- An ability to apply a logical problem solving approach to resolving customer problems and inquiries
- Strong interpersonal skills and ability to think independently and follow through effectively
- Strong customer service orientation.
*** Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
*** Applicants should be Filipino citizens or hold relevant residence status.
*** Applicants must be willing to work in CEBU CITY.
FRESH GRADUATES ARE WELCOME TO APPLY.
How to Apply
Here are ways to apply for this position:
1. CLICK the “Click here to Apply” button below.
2. TEXT APPLY to 2600
3. VISIT our website at www.convergys.com/careers
4. CALL us at 411-9401
5. APPLY PERSONALLY at our Recruitment Center located at:
Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar avenue,corner A. Abad Street, Asiatown IT Park, Lahug, Cebu City from Mondays through Fridays, 9:00AM to 5:00PM
1. CLICK the “Click here to Apply” button below.
2. TEXT APPLY to 2600
3. VISIT our website at www.convergys.com/careers
4. CALL us at 411-9401
5. APPLY PERSONALLY at our Recruitment Center located at:
Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar avenue,corner A. Abad Street, Asiatown IT Park, Lahug, Cebu City from Mondays through Fridays, 9:00AM to 5:00PM
Convergys Corporation hired many talented people, its still growing a lot. Good place to start career.
ReplyDeleteCall Center Education Requirements
**syeds**
Hi, I'm Rey Junald Alvior from Tacloban City, 20 yrs. of age and an I.T. graduate. Interested about the job ad. Hoping that the job position vacancy is still open for hiring. My contact #: 09172563187. E'mail: vi0rzkY@gmail.com
ReplyDeleteGood day, i am Christine Loredo, i received text messages from "COnvergys" informing me that i have been pre-selected for a job interview, the message goes this way " congratulations! you have been pre-selected for a job interview with convergys on monday,g/f i3 bldg. asia town IT park, enjoy a free mcdonald's breakfast with muffin when you apply bet 8am to 10:30am. pls present this test message @ the recruitment center. feel free to reach me at 4119227". I am from Zamboanga and i would like to ask if the contact number stated is really from a convergys agent or if the text message genuinely from convergys. thank you.IF you have any information about this please email me at christinerubioloredo@gmail.com thank you
ReplyDeleteIf you have applied online, Covergys will send you a confirmation in the email address that you have provided. Then after that wait for 1 week HR will call you for a phone interview..it's stated above that you have been pre-selected for a job interview. Well that would mean you have to walk in for an interview..and Yes the free Mcdo breakfast is true..there's a big billboard infront of our school for that ad.
ReplyDeletehi!.i would just like to ask if convergys is still open for applicants that have finished BSN or perhaps nurses by profession? I am a newly graduate from a nursing school and I'm very much interested in working at convergys cebu but I'm doubtful if they're interested in hiring such. can somebody please answer me???thank you..
ReplyDelete