URGENT HIRING! Customer Service Specialists

No experience required

Convergys

Asiatown IT Park, Lahug, , Cebu City, Cebu
This is an URGENT job vacancy!
Category : Customer Svc / Support
Job ID : 18927
Accepting applications until February 05, 2011, Saturday

Details

Company Profile:
Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a "high-tech, human-touch" approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.

Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.

Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has eight contact center facilities in the Philippines – six located throughout Metro Manila, two in Cebu City, and our ninth centre, in Bacolod City. We employed approximately 12,000 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business. For more information about us, visit our global website at www.convergys.com.

For more information about our company, visit our website:
http://www.convergys.com/careers

To know more about our latest recruitment events in your area , add us up in Facebook, Twitter and Multiply >>> Convergys Philippines
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CUSTOMER SERVICE SPECIALISTS handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.

We are looking for candidates with:
- At least completed 2 years of college preferably a Computer related course
- Above average communication skills in English
-Basic computer operations knowledge
- An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
- An ability to deliver information at customer's knowledge level in an understandable manner
- An ability to apply a logical problem solving approach to resolving customer problems and inquiries
- Strong interpersonal skills and ability to think independently and follow through effectively
- Strong customer service orientation.

*** Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

*** Applicants should be Filipino citizens or hold relevant residence status.

*** Applicants must be willing to work in CEBU CITY.

FRESH GRADUATES ARE WELCOME TO APPLY.

How to Apply

Here are ways to apply for this position:

1. CLICK the “Click here to Apply” button below.
2. TEXT APPLY to 2600
3. VISIT our website at www.convergys.com/careers
4. CALL us at 411-9401
5. APPLY PERSONALLY at our Recruitment Center located at:
Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar avenue,corner A. Abad Street, Asiatown IT Park, Lahug, Cebu City from Mondays through Fridays, 9:00AM to 5:00PM

Call Center Agents
No experience required
People2Outsource Inc. (P2O)
Cebu City, Cebu
This is an URGENT job vacancy!
Category : Customer Svc / Support
Job ID : 16981
Accepting applications until April 23, 2010, Friday
Details
People2Outsource Inc. or P2O is a new company put together by Filipinos for Filipinos. Our aim is to provide high value jobs for our countrymen that will allow them to apply their learning in school and earn a good income at the same time. Our initial focus will be to place qualified and talented candidates in call centers as this is the most plentiful and highest paying entry level job today.

WE ARE IN URGENT NEED OF FILLING IN OUR 1800 SLOTS!

CALL CENTER AGENTS

QUALIFICATIONS:
- Completed at least :

• Any 4 year degree course
• 2-3 yr Diploma Course preferably IT related courses
• 2 years in College

- Must be computer literate
- Must possess Average to Excellent English Communication Skills
- Willing to work on graveyard shift including weekends
- Must be willing to be assigned in Cebu or Manila

WE PROVIDE RELOCATION ASSISTANCE FOR PASSERS!

For more information about our company, visit our website:
http://www.people2outsource.com
How to Apply
You may pay us a visit at:

1404B, 14/F, Keppel Building
Cebu Business Park, Cebu City
from 9:00am to 7:00pm

or

you may call us at 236-5561, 415-7667; 0927-614-8115, 0922-869-9461, 0908-607-3493