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Reinvent how health care works Be a Healthcare Sales & Service Experts (CEBU) Responsibilities: Manage communications with Health Insurance Providers (physicians, clinical and administrative staff, hospitals, etc.) calling to obtain information for or about any individual who has insurance coverage through a particular health plan. MOST FREQUENT CALL TYPES
Requirements:
1. VISIT our website at www.convergys.com/careers 2. CALL us at 411-9401 3. APPLY PERSONALLY at our Recruitment Center located at: Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar avenue,corner A. Abad Street, Asiatown IT Park, Lahug, Cebu City from Mondays through Fridays, 9:00AM to 5:00PM |
IT - Business Analyst
1 year experience required
Xlibris Philippines, Inc.
6th Floor TGU Tower, IT Park, Lahug, Cebu City, Cebu
Currently looking for:
IT - BUSINESS ANALYST
Main Qualification:
• with experience working with off-shore teams to review and document requirements, specifications, business processes and solutions
Additional Qualifications:
• Quickly understands business issues and data challenges of the company
• Can document or review requirements, specifications, business processes and solution proposals
• Can manage changing requirements and present impact on budget and schedule to project stakeholders and can communicate needed changes to development teams
• Can liaise with our off-shore technical team and coordinate efforts required locally
• Can lead testing efforts particularly in the development and execution of a UAT
• Ensures issues are identified, tracked, reported on and resolved in a timely manner
• Works with business and development teams to identify required changes
• Assists in the enforcement of project deadlines and schedules
• Manages resources in accordance with project schedule
• Is cost-benefit oriented and can present ideas or proposals in a business case document
• Willing got work on night shift.
IT TECHNICAL LEAD
Key Functions:
• Lead and direct all technology activities for Cebu development team related to Gemini development; to help meet the business success criteria within assigned projects - this includes software development / quality testing / deployment, technical project management activities, system security measures, networking components,
• Perform the role of lead technical representative in cross-functional project teams and decisions / meetings related to assigned projects.
• Ensuring that current and future platform goals are considered during all aspects of initial project phases to maximize solution element re-use and minimize redesign / recoding of deployed solutions during future related project iterations.
• Manage and direct all technology based deliverables throughout the project lifecycles, ensuring delivery of quality products in line with required schedules - meeting defined product solution success criteria strategic Initiatives.
• Responsible for leading co-ordination of all technical resources required to successfully execute on assigned projects.
• Providing mentoring and coaching for technical staff to ensure both individual and project success.
• Ensure that technology project members have access to information and resources required to succeed in their individual project components
• Act as a key escalation point for concerns and activities related to technical aspects of assigned projects.
• Monitor performance and its impact on user experience; remediate as-is necessary.
• Represent the Gemini platform perspective and technology in cross-functional / group meetings.
• Establish and maintain relationships with vendors to help facilitate the timely completion of projects.
• Communicate regularly to the extended management team on status of projects in process.
Core Competencies:
• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" , creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team player
• Strong analytical and problem solving skills with a high attention to detail
Qualifications:
• Bachelor's degree or combination of relevant education and experience
• Must have at least two years’ experience.
• Great.Net coding experience
• A track record of implementing .Net solutions
• Experience of test driven development
• Experience of deploying .Net applications
• Experienced in project management
• Proactive developer able to work independently as well as part of the team
• Suited to working in an agile, flexible environment
• Good written and verbal communication skills• Willing to work on a night shift
PRODUCT AND PROGRAM MANAGER
Key Functions:
• Define, drive and execute against the information technology strategy and roadmap based on a deep understanding of both technology capabilities and their business strategies.
• Partner with business and technology representatives at all levels to assess, initiate, prioritize, refine, and drive appropriate technology solutions.
• Work across IT teams to ensure design rationalization and proper solution architecture for scale and efficiency.
• Acts as a subject-matter expert for solutions owned by the team
• Engages with business-units to uncover and define business and technology needs, and shepherds projects designed to fulfill them
• Provides appropriate and timely and concise communications to functional and executive leadership
Core Competencies:
• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team-player
• Strong analytical and problem solving skills with a high attention to detail
Qualifications:
• Bachelor's degree or combination of relevant education and experience
• 5 years experience in Product Management or related information technology fields (Program Management, Project Management, or Business Analysis)
• Bachelor's degree in Computer Science, Engineering, Business, or related discipline. Equivalent professional experience will be considered in lieu of a degree
• Ability to learn quickly in a dynamic environment.
• Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
• Ability to juggle multiple projects and tasks. Demonstrated knowledge of project management concepts and techniques required.
• Thorough knowledge and understanding of business principles, processes, and technology
• Excellent organizational and leadership skills
• Excellent presentation skills
• Strong knowledge of computers to operative effectively with Microsoft Project, Excel, Visio, PowerPoint, and Outlook
• Excellent team player able to work with virtual and global cross functional teams.
• Experience with Agile/SCRUM technique
• Knowledge of Enterprise platforms, applications and processes relating to: CRM, e-Commerce, Billing, Payment Processing and Provisioning.
• Experience with systems and business process to support new product introductions.
• Experience with systems and business process integration relating to mergers and acquisitions.• Willing got work on night shift.
Key Functions:
• Define, drive and execute against the information technology strategy and roadmap based on a deep understanding of both technology capabilities and their business strategies.
• Partner with business and technology representatives at all levels to assess, initiate, prioritize, refine, and drive appropriate technology solutions.
• Work across IT teams to ensure design rationalization and proper solution architecture for scale and efficiency.
• Acts as a subject-matter expert for solutions owned by the team
• Engages with business-units to uncover and define business and technology needs, and shepherds projects designed to fulfill them
• Provides appropriate and timely and concise communications to functional and executive leadership
Core Competencies:
• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team-player
• Strong analytical and problem solving skills with a high attention to detail
Qualifications:
• Bachelor's degree or combination of relevant education and experience
• 5 years experience in Product Management or related information technology fields (Program Management, Project Management, or Business Analysis)
• Bachelor's degree in Computer Science, Engineering, Business, or related discipline. Equivalent professional experience will be considered in lieu of a degree
• Ability to learn quickly in a dynamic environment.
• Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
• Ability to juggle multiple projects and tasks. Demonstrated knowledge of project management concepts and techniques required.
• Thorough knowledge and understanding of business principles, processes, and technology
• Excellent organizational and leadership skills
• Excellent presentation skills
• Strong knowledge of computers to operative effectively with Microsoft Project, Excel, Visio, PowerPoint, and Outlook
• Excellent team player able to work with virtual and global cross functional teams.
• Experience with Agile/SCRUM technique
• Knowledge of Enterprise platforms, applications and processes relating to: CRM, e-Commerce, Billing, Payment Processing and Provisioning.
• Experience with systems and business process to support new product introductions.
• Experience with systems and business process integration relating to mergers and acquisitions.• Willing got work on night shift.
Junior Product Development Specialist
Qualifications:
* Above average communication skills both verbal and written
* Keen attention to details and able to work on multiple tasks
* Training, presentation and coordination skills highly desired
* Product knowledge on the respective brands preferred and desired ( but not required)
* Marketing experience, background or a combination of both desired
* Knowledge and experience with Microsoft Office systems (excel, power point)
* Mature and self-motivated who requires minimal supervision
* Results oriented and focused on achieving business goals and objectives
* Proactive, has initiative and market research skills
* Team player but also able to work independently
* Able to work on flexible schedule but mostly night shifts
* Able to work on other tasks as assigned by superiors
Background on the following, also a plus:
* Basic technical and design background ( web design, banners, apps, online marketing and the like)
* Experience, or strong inclination towards creating digital services* Ability to think out of the box.
Qualifications:
* Above average communication skills both verbal and written
* Keen attention to details and able to work on multiple tasks
* Training, presentation and coordination skills highly desired
* Product knowledge on the respective brands preferred and desired ( but not required)
* Marketing experience, background or a combination of both desired
* Knowledge and experience with Microsoft Office systems (excel, power point)
* Mature and self-motivated who requires minimal supervision
* Results oriented and focused on achieving business goals and objectives
* Proactive, has initiative and market research skills
* Team player but also able to work independently
* Able to work on flexible schedule but mostly night shifts
* Able to work on other tasks as assigned by superiors
Background on the following, also a plus:
* Basic technical and design background ( web design, banners, apps, online marketing and the like)
* Experience, or strong inclination towards creating digital services* Ability to think out of the box.
IT DEVELOPMENT LEAD
Key Functions:
• Lead and direct all technology activities for Cebu development team related to Gemini development; to help meet the business success criteria within assigned projects - this includes software development / quality testing / deployment, technical project management activities, system security measures, networking components,
• Perform the role of lead technical representative in cross-functional project teams and decisions / meetings related to assigned projects.
• Ensuring that current and future platform goals are considered during all aspects of initial project phases to maximize solution element re-use and minimize redesign / recoding of deployed solutions during future related project iterations.
• Manage and direct all technology based deliverables throughout the project lifecycles, ensuring delivery of quality products in line with required schedules - meeting defined product solution success criteria strategic Initiatives.
• Responsible for leading co-ordination of all technical resources required to successfully execute on assigned projects.
• Providing mentoring and coaching for technical staff to ensure both individual and project success.
• Ensure that technology project members have access to information and resources required to succeed in their individual project components
• Act as a key escalation point for concerns and activities related to technical aspects of assigned projects.
• Monitor performance and its impact on user experience; remediate as-is necessary.
• Represent the Gemini platform perspective and technology in cross-functional / group meetings.
• Establish and maintain relationships with vendors to help facilitate the timely completion of projects.
• Communicate regularly to the extended management team on status of projects in process.
Core Competencies:
• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" , creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team player
• Strong analytical and problem solving skills with a high attention to detail
Qualifications:
• Bachelor's degree or combination of relevant education and experience
• Must have at least 5 years’ experience
• Great.Net coding experience
• A track record of implementing .Net solutions
• Experience of test driven development
• Experience of deploying .Net applications
• Experienced in project management
• Proactive developer able to work independently as well as part of the team
• Suited to working in an agile, flexible environment
• Good written and verbal communication skills• Willing got work on night shift.
Key Functions:
• Lead and direct all technology activities for Cebu development team related to Gemini development; to help meet the business success criteria within assigned projects - this includes software development / quality testing / deployment, technical project management activities, system security measures, networking components,
• Perform the role of lead technical representative in cross-functional project teams and decisions / meetings related to assigned projects.
• Ensuring that current and future platform goals are considered during all aspects of initial project phases to maximize solution element re-use and minimize redesign / recoding of deployed solutions during future related project iterations.
• Manage and direct all technology based deliverables throughout the project lifecycles, ensuring delivery of quality products in line with required schedules - meeting defined product solution success criteria strategic Initiatives.
• Responsible for leading co-ordination of all technical resources required to successfully execute on assigned projects.
• Providing mentoring and coaching for technical staff to ensure both individual and project success.
• Ensure that technology project members have access to information and resources required to succeed in their individual project components
• Act as a key escalation point for concerns and activities related to technical aspects of assigned projects.
• Monitor performance and its impact on user experience; remediate as-is necessary.
• Represent the Gemini platform perspective and technology in cross-functional / group meetings.
• Establish and maintain relationships with vendors to help facilitate the timely completion of projects.
• Communicate regularly to the extended management team on status of projects in process.
Core Competencies:
• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" , creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team player
• Strong analytical and problem solving skills with a high attention to detail
Qualifications:
• Bachelor's degree or combination of relevant education and experience
• Must have at least 5 years’ experience
• Great.Net coding experience
• A track record of implementing .Net solutions
• Experience of test driven development
• Experience of deploying .Net applications
• Experienced in project management
• Proactive developer able to work independently as well as part of the team
• Suited to working in an agile, flexible environment
• Good written and verbal communication skills• Willing got work on night shift.
NETWORK & SYSTEMS ADMINISTRATOR
The successful candidate must have demonstrated in-depth experience in designing, implementing and maintaining Microsoft Windows and Cisco network infrastructure in a fast-paced, team-oriented environment. We are looking for candidates with 3-5 years of experience in the following services and technologies:
* Windows 2003 and 2008 Server
* Cisco administration experience
* VMWare and Hyper-V virtualization technologies
* Active Directory and Group Policy Administration
* Networking fundamentals (TCP/IP, DNS, DHCP, WINS, VPN/PPTP)
* Exchange 2003 server
* Microsoft SQL 2005/2008 server
* Microsoft IIS
* Microsoft 2003/2008 Terminal Server
* Microsoft ISA server and security technologies, such as DMZ, IPSec, SSL
* Multi-tier backup and archiving environment using Symantec Backup Exec
* Corporate level Antivirus administration
Other responsibilities
* Escalated technical support for servers, network devices, WAN connectivity and Helpdesk escalation
* Antivirus and network security planning, improvements, and maintenance
* System, network and application project planning, implementation and support
* Server and service monitoring and failover
* Third-party services management and relationships
* Technical process documentation
* Asset and licensing inventory and tracking
Qualifications:
• This position will require the flexibility to be on call for after-hours support in defined emergency situations.• A bachelor’s degree in a computer related field is preferred, with additional certifications, such as Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), CCNA, A+, and Net+, being highly recommended.
The successful candidate must have demonstrated in-depth experience in designing, implementing and maintaining Microsoft Windows and Cisco network infrastructure in a fast-paced, team-oriented environment. We are looking for candidates with 3-5 years of experience in the following services and technologies:
* Windows 2003 and 2008 Server
* Cisco administration experience
* VMWare and Hyper-V virtualization technologies
* Active Directory and Group Policy Administration
* Networking fundamentals (TCP/IP, DNS, DHCP, WINS, VPN/PPTP)
* Exchange 2003 server
* Microsoft SQL 2005/2008 server
* Microsoft IIS
* Microsoft 2003/2008 Terminal Server
* Microsoft ISA server and security technologies, such as DMZ, IPSec, SSL
* Multi-tier backup and archiving environment using Symantec Backup Exec
* Corporate level Antivirus administration
Other responsibilities
* Escalated technical support for servers, network devices, WAN connectivity and Helpdesk escalation
* Antivirus and network security planning, improvements, and maintenance
* System, network and application project planning, implementation and support
* Server and service monitoring and failover
* Third-party services management and relationships
* Technical process documentation
* Asset and licensing inventory and tracking
Qualifications:
• This position will require the flexibility to be on call for after-hours support in defined emergency situations.• A bachelor’s degree in a computer related field is preferred, with additional certifications, such as Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), CCNA, A+, and Net+, being highly recommended.
IT PROJECT MANAGER
Qualifications:
• Must have a Bachelor’s degree in a technical discipline or equivalent qualification
• At least 5 years experience as a technical project manager or similar role with an understanding of web development tools and architectures such as Visual Basic, Interdev, JavaScript, SQL Server
• 2 to 5 years experience with multiple platforms: Web Servers, NT, Windows 2000, and Application Servers
• Microsoft Certified Solution Expert or similar industry equivalent preferred
• Strong analytical skills, attention to detail, excellent verbal/written communication skills in English, superior organization and positive motivational skills are required
• Must be committed, customer centered, practical, productive, positive and thorough
• Able to work independently and in a team environment• Willing got work on night shift.
Qualifications:
• Must have a Bachelor’s degree in a technical discipline or equivalent qualification
• At least 5 years experience as a technical project manager or similar role with an understanding of web development tools and architectures such as Visual Basic, Interdev, JavaScript, SQL Server
• 2 to 5 years experience with multiple platforms: Web Servers, NT, Windows 2000, and Application Servers
• Microsoft Certified Solution Expert or similar industry equivalent preferred
• Strong analytical skills, attention to detail, excellent verbal/written communication skills in English, superior organization and positive motivational skills are required
• Must be committed, customer centered, practical, productive, positive and thorough
• Able to work independently and in a team environment• Willing got work on night shift.
SOFTWARE DEVELOPERS
Requirements:
• Will become a part of a software development team that will support in-house client applications and maintain company website
• Must have at least 2 years Programming experience
• Proficient knowledge in Visual Basic 6, ASP, ASP.NET, C#, VB.NET, HTML
• Experience in MS SQL database manipulation
• Knowledge in AJAX is a plus• Preferably with project management experience and knowledge in Software Development Life Cycle (SDLC)
Requirements:
• Will become a part of a software development team that will support in-house client applications and maintain company website
• Must have at least 2 years Programming experience
• Proficient knowledge in Visual Basic 6, ASP, ASP.NET, C#, VB.NET, HTML
• Experience in MS SQL database manipulation
• Knowledge in AJAX is a plus• Preferably with project management experience and knowledge in Software Development Life Cycle (SDLC)
IT ASSISTANT MANAGER
Qualifications:• A sharp ASP.NET Developer• Excellent in the following programming and scripting technologies: ASP.NET, C#, SQL Scripting, Javascript, CSS, XML, HTML• Excellent in verbal and written communication skills• At least 5 years experience in the IT industry • Experience in leading a team is a plus• Knowledgeable in Design Patterns, Object Oriented Design and Software Development Life Cycle• Knowledge in the following web applications and technologies is a plus: Salesforce, Ektron, ExactTarget, Ruby on Rails
Qualifications:• A sharp ASP.NET Developer• Excellent in the following programming and scripting technologies: ASP.NET, C#, SQL Scripting, Javascript, CSS, XML, HTML• Excellent in verbal and written communication skills• At least 5 years experience in the IT industry • Experience in leading a team is a plus• Knowledgeable in Design Patterns, Object Oriented Design and Software Development Life Cycle• Knowledge in the following web applications and technologies is a plus: Salesforce, Ektron, ExactTarget, Ruby on Rails
For more information about our RECRUITMENT EVENTS, visit our multiply site:
http://www.xlib
How to Apply
Qualified and interested applicants are invited to send their application letter and resume to:
XLIBRIS Philipines Inc.
6th Flr, TGU Tower, IT Park, Lahug
Cebu City
Cebu 6000
We accept walk-in applicants from Tuesday to Thursday, 9am until 5pm
XLIBRIS Philipines Inc.
6th Flr, TGU Tower, IT Park, Lahug
Cebu City
Cebu 6000
We accept walk-in applicants from Tuesday to Thursday, 9am until 5pm
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